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Senior Software Engineer

SurveyMonkey

Who we are and what we do

SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, and survey feedback. Our mission is to power the curious and enable organizations, including 98% of the Fortune 500, to transform feedback into action. Our brand is beloved and well known throughout the world—over 6 billion people have taken a SurveyMonkey survey! Today, more than 17 million active users rely on our platform to measure and understand feedback from employees, customers, website and app users, and the market. And our enterprise-grade products and solutions enable 335,000+ organizations globally to solve daily challenges—from delivering better customer experiences to increasing employee retention.

More about our Analyze Experience Team

The Analyze team helps customers get key insights from their survey results and drive meaningful change within their organizations. This team builds DIY data-analysis tools, AI-based automatic insight capabilities, benchmarking, data-visualization and story-telling features to turn survey results into action. Our customers rely on these tools to drive some of their most important work, but getting answers to questions is just the beginning. We're working to enable deeper analysis by powering up our statistical analysis tools, data visualizations, and collaboration capabilities.

What we're looking for

We are looking for someone who has a passion for solving new and interesting problems. We welcome new ideas and fresh perspectives that you bring which can help grow our team, and our platform both internally and with our customers. Your contributions will be extremely important to the success of the team through your technical work, experience and leadership. You will help build the user experience that allows customers to analyze their survey results and determine what to action. You will report to our Analyze Experience Engineering Manager.

You will

  • Build innovative data analysis features that derive insights from millions of data points.
  • Have top-to-bottom ownership of new features, including creating technical specifications, collaborating with designers, writing great code, and keeping tabs on post-release metrics.
  • Participate in a large-scale rewrite of our systems from jQuery, REST, and Python into React, GraphQL and Node.js.
  • Investigate and address issues with performance, scalability, and maintainability.
  • Be a trusted consultant for the team in matters of technical architecture and planning.

You have

  • 8+ years experience in web application development with a focus on Front End.
  • Experience with React, or other modern frameworks, web markup (HTML5 and CSS3) and RESTful APIs.
  • Experience building web apps with great usability, supporting high-traffic and high availability.
  • Experience promoting and implementing best practices.
  • Degree in Computer Science, or a related field, or equivalent industry experience.
  • Experience conducting code reviews and mentoring others.
  • You're an advocate for collaboration: for you, it's as important to write quality code as it is to ensure we're building the right thing in the right way.
  • Preferred experience with Apollo GraphQL, Relay or related GraphQL frameworks.
  • Python experience is a plus.

What we offer our employees

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture for our 1,000+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can thrive. We've won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.

SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and we have also won numerous awards as a leader in global survey software, including being named among CNBC's Disruptor 50 and the Forbes Cloud 100.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, and inclusion efforts here.

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