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Frontend Engineer

Dixa

Do you want to build a SaaS product and platform at the center of a major new movement towards conversational customer engagement and customer friendships? Then read more about our role at Dixa and join us as our new Frontend Engineer.

What you'll be doing

    • You will be working on our two slick, gorgeous React applications using state-of-the-art tools and libraries
    • Build, test and document gorgeous, fast and complex web applications used as the primary work tool for tons of people every day.
    • Influence product, design, workflow, testing, everything
    • Work with an extremely skilled team, who loves to learn and use new technologies
    • Work in a cool office in the center of Copenhagen
    • You'll be contributing to technical and architectural discussions with the whole Engineering team
    • You will be writing code to handle customer interactions across channels, including telephony, email, chat and messaging.
    • Your code will help agents respond to customers with ease by routing conversations to the best suited agent using context, skills, machine learning, and data from third party integrations.
    • Ultimately, your work will help brands provide great customer experiences for millions of people every day.

Who you are

    • You are curious, like to experiment with new ideas and enjoy solving problems. You are open-minded and a good listener when it comes to other people's' ideas and voice your own ideas with confidence.
    • You have professional experience working with React. You feel right at home when building React applications
    • You are supportive and encouraging by nature, strive to be the best version of yourself and lift those around you up.
    • Working in a team comes natural to you, you are easy to work with and value others' input.
    • You are ambitious and want to make a difference where you work. You are eager to contribute to a positive and productive work environment.
    • You have prior experience building single-page applications
Please note!
The qualifications and experiences above act as a loose guide to what we’re looking for. We’d still love to hear from you if you have more or less experience, so long as the requisite skills can be demonstrated.

An equitable future.
Since the very beginning, we’ve been committed to building an inclusive culture. We are proud that people from all over the world have combined forces to give Dixa a universal perspective.

However, there are areas where we simply need to do better, and we appreciate that there are perspectives and experiences which many of us do not fully understand – yet.

We want our Dixaterians to bring their true selves to work, irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We’re committed to learning, growing, and educating ourselves on experiences outside of our own, because we believe everyone deserves an equitable future.

Dixa; the 2-minute version!
Dixa is a Customer Friendship Platform. We’re ​hoping to replac​e​ traditional customer service tactics because we think that customer relationships should be personalised, engaging, conversational and feedback-driven. We want to help brands connect with their customers - much like the connection between friends. 

We started out as four friends around a kitchen table, on a mission to radically change the customer service space, while building a people-first and values-driven culture from the get-go. 

Now, we’re in scale-up territory, backed by incredible VCs (raising Series B in Feb 2020), and over 100 exceptional Dixaterians working with us in 4 offices (and remotely)🚀 

This incredible momentum is fuelling our mission to once and for all eliminate bad customer service and create a world in which all people are welcomed by their favorite brands with the warm familiarity of a friend.💜

What’s in it for you?
Of course, there are the standard things, like competitive salary and a decent pension plan, that includes life and health insurance. But, there’s also so much more, such as flexible working, autonomy, continuous learning, meaningful work, future planning (family health and retirement) and other bits & bobs (i.e. socials and food). You can find out more on our careers page!

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